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Frequenly Asked Questions

  • Who are the healthcare professionals on the platform?
    We work with highly qualified healthcare professionals who have extensive experience in cancer care.
  • Do you provide second opinions?
    We do not offer second opinions. If you would like a second opinion, please speak to your PCP, oncology team, or a second opinion provider.
  • Do you provide urgent care?
    In case of emergency call 911. We do not provide urgent care and our services should only be used to help patients with non-critical physical, psychological and social issues.
  • How much does it cost?
    Access to the platform costs $99.00 per year and you get unlimited access to our services. If you require a payment plan, please contact support@theaftercancer.com
  • How do I pay?
    When you purchase one of our services, you'll be required to add your credit card details.
  • How does the platform protect my personal and medical data?
    The After Cancer takes the privacy and security of your personal and medical data very seriously. We use industry-standard encryption to protect all data transmitted between your device and our servers. In addition, we comply with all relevant privacy laws, including HIPAA in the United States, to ensure that your information is handled securely and confidentially. Only authorized personnel have access to your data, and we implement strict access controls and regular security audits to safeguard your information. If you have any concerns about data privacy, please feel free to contact our support team for more details.
  • Who can I contact for customer support?
    If you need assistance or have any questions, you can reach our customer support team by emailing us at support@theaftercancer.com. Our team is available to help with any issues related to your account, membership, sessions, or technical difficulties. We strive to respond to all inquiries within 24 hours.
  • Does this replace my Primary Care Provider or Oncologist?
    Our services are not a replacement for general medical care provided by your PCP or Oncologist.
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